The difference between 'Write something about marketing' and a precise, structured prompt is like the difference between a vague sketch and a detailed blueprint. AI systems deliver exactly what you ask for – nothing more, nothing less. In this guide, you'll learn how to achieve consistently good results through systematic communication.
Why is this important?
AI tools are only as good as the instructions they receive
Prompting is the 'programming language' of the AI era
Small changes in the prompt can make big differences in the result
After this guide you'll be able to:
Explain the 3-layer model of AI communication
Structure prompts using the RACE framework
Apply advanced techniques like Chain-of-Thought
Systematically evaluate and improve results
Recognize and avoid the most common mistakes
Interactive: Three Perspectives on Prompting
A prompt can be understood in different ways. Switch between three analogies and discover how each perspective illuminates different aspects of prompting.
What is a Tensor?
A tensor is the fundamental data structure in modern AI systems. Depending on the perspective, tensors can be understood in very different ways. Switch between three analogies to experience different perspectives.
Prompting as a Cooking Recipe
A prompt is like a cooking recipe: you give the model a list of ingredients (context), cooking instructions (task), and a description of the desired dish (format). The more precise your recipe, the more predictable the dish. A vague "cook something nice" produces surprises — a detailed recipe delivers what you want.
INGREDIENTS (Context):
- 1x Product description (500 words)
- 1x Target audience: students
PREPARATION (Task):
Summarize the text.
PLATING (Format):
3 bullet points, max. 50 words each.
RESULT: Structured summary
Concrete Example
Instead of "Summarize" (vague), you write: "You are an editor. Summarize the following product text for students. Use three bullet points with a maximum of 50 words each. Start each point with a verb." — like a recipe with exact measurements.
Strength of this Analogy
Immediately makes clear why structure and precision matter — everyone knows the difference between "cook something" and a proper recipe.
Limitation of this Analogy
Cooking recipes are deterministic (same ingredients = same result). Prompts produce slightly different outputs with each run — the model is probabilistic, not a bread machine.
Tensor Dimensions Compared
Rank
Mathematics
Cooking Recipe
AI Example
Active Analogy:1 / 3Exploring all perspectives helps with understanding
Foundations
What is a Prompt?
AnalogyScientific
A prompt is like a work assignment for a very capable but context-free employee. The more precise the instruction, the better the result. Imagine you had a brilliant assistant who knows everything – but nothing about your current situation. The prompt is your chance to tell them exactly what you need.
Analogy:
A prompt is like a work assignment for a very capable but context-free employee. The more precise the instruction, the better the result. Imagine you had a brilliant assistant who knows everything – but nothing about your current situation. The prompt is your chance to tell them exactly what you need.
Scientific:
A prompt is the text input that serves as instruction to a language model. It determines which patterns from the training knowledge are activated and in what form the output occurs. The quality of the prompt has a direct impact on the relevance, accuracy, and usefulness of the generated response.
What is Prompt Engineering?
AnalogyScientific
Prompt Engineering is the art of asking the right questions – like an experienced interviewer who elicits the best answers through skillful questions. It's not about what the AI can do, but how you tell it what to do.
Analogy:
Prompt Engineering is the art of asking the right questions – like an experienced interviewer who elicits the best answers through skillful questions. It's not about what the AI can do, but how you tell it what to do.
Scientific:
Prompt Engineering is the systematic development and optimization of prompts to achieve desired outputs from language models. It encompasses techniques for structuring, contextualizing, and iteratively refining prompts.
The 3-Layer Model
When you communicate with an AI, a dialogue takes place on three levels. You control only one of them – but it's your most powerful lever.
3User Prompt
Your specific input for the current task
Full control
2System Prompt
Hidden instructions from the provider that shape behavior
Indirect (provider choice)
1Foundation
The model's training – billions of texts it has 'read'
No influence
What happens before you open the chat?
System prompts are normally invisible to users. They are set by the provider and define the 'personality' of the assistant. This explains why ChatGPT 'sounds' different from Claude – both have different system prompts.
"You are a helpful, honest assistant. Your goal is to fully understand the user's intent..."
Caution: AI mirrors your tone
Confirmation Tendency: 'Wasn't that a good idea?' often leads to agreeing answers – regardless of whether the idea is good.
Priming Effect: The first sentence of your prompt colors the entire response.
Politeness Overhead: 'Would you be so kind...' is unnecessary – clear, direct commands work better.
Actively request counterarguments: 'Play devil's advocate.' or 'What are the weaknesses of this idea?'
Checkpoint
You understand the 3-layer model
You know the psychological traps in prompting
Prompt Frameworks Compared
There are various proven frameworks for structured prompting. Each has its strengths – choose the right one for your task.
RACECRISPEAPERISENCRAFT
RACE is the most versatile framework for everyday use. It covers the key aspects: who responds, what should be done, for whom, and in what format.
Best for: General tasks when you need a clear structure
R
Role
Define who responds – what expertise, perspective, or personality should the AI adopt?
A
Action
What exactly should be done? Use precise verbs like 'analyze', 'create', 'compare'.
C
Context
Who is the result for? What prior knowledge exists? What's the occasion?
E
Execute
What format should the answer be in? Length, structure, style?
Role
The role is often the most powerful and economical lever. With one or two words, you narrow down the vast possibility space of the AI to a focused area.
Without Role
Explain blockchain.
Technical, dry, without audience focus
With Role
As a financial journalist writing for laypeople: Explain blockchain.
Understandable, with everyday examples, appropriate depth
The Method-Acting Trap
AI can take roles too seriously. Studies show: With strong identities (e.g., 'As a conspiracy theorist...') factual accuracy can suffer because the AI wants to stay 'in character'.
Use role for perspective, style, and structure
No role for pure fact questions or logic tasks
Action
The Action defines the verb – what exactly should the AI DO? The more precise the action instruction, the better the result.
Vague
Do something about marketing.
Precise
Create 5 headlines for a fitness app that motivate daily exercise.
Strong Action Verbs
For analysis:Analyze, Compare, Evaluate, Identify
For creation:Create, Generate, Write, Design
For structuring:Summarize, Extract, List, Categorize
For transformation:Explain, Translate, Simplify, Adapt
Context
Context answers: For whom? Why? With what prior knowledge? Without context, the AI delivers generic output – with context, it delivers relevance.
Without Context
Write about AI.
With Context
Article for the Financial Times. Target audience: Skeptical mid-market managers. Focus: Practical applications and ROI.
Execute
Execute transforms good content into usable results. How should the answer be structured? What style, length, format?
Without Format
Give me the answer.
With Format
Structure as: Executive Summary (3 sentences), then 3 main points with one practical example each. Max. 500 words, factual tone.
Complete example
[ROLE]
You are an experienced strategy consultant, specialized in digital transformation in traditional industries.
[ACTION]
Identify and explain the three most important AI application opportunities for medium-sized machinery manufacturers.
[CONTEXT]
Presentation for a conservative board. Company with 500 employees, currently no AI usage, digitalization pressure from competitors.
[EXECUTE]
Per application: Concise headline, three benefit bullets, one concrete practical example. Factual-optimistic tone, no jargon.
You can copy and try the full prompt here: View Prompt
CRISPE is a popular framework that offers maximum control over tone and style. Ideal for creative experiments and A/B tests.
Best for: Creative tasks, marketing campaigns, style experiments
C
Capacity (Role)
What expertise or role should the AI assume?
R
Request
What exactly is being requested? The specific task.
I
Insight
What background information or data is relevant?
S
Statement
How should the answer be structured?
P
Personality
What tone, what style should be used?
E
Experiment
Variations to test or alternative approaches.
Capacity (Role)
Capacity defines not just the role, but also the level of expertise. The more specific, the better.
Without Capacity
Write an advertising text.
Generic, without recognizable signature
With Capacity
You are an award-winning copywriter with 20 years of experience at leading agencies.
Professional, with creative flair and strategic thinking
Request
The Request is the heart – here you describe exactly what you need. Be as concrete as possible.
Vague
Do something with advertising.
Precise
Write three different taglines for a new vegan burger chain that appeal to different target audiences.
Insight
Insights are the secret weapon for relevant results. The more context you provide, the more targeted the response.
Insight Tip
Share market research data, customer feedback, or competitive analyses. The AI can use this information to create tailored content.
Statement
Statement defines the structure of the output. Do you want bullets, flowing text, or a table? This is where you specify it.
Personality
Personality is the character of the response. It determines how the message comes across.
The Experiment element makes CRISPE particularly valuable for A/B tests. You can request different variants in one prompt.
A/B Testing with CRISPE
Explicitly request variants: 'Create Version A (conservative) and Version B (bold)'. This way you get testable alternatives in one go.
Complete example
[CAPACITY]
You are an award-winning copywriter with 20 years of experience at leading agencies.
[REQUEST]
Write three different taglines for a new vegan burger chain.
[INSIGHT]
Our target audience: Millennials, environmentally conscious, but no feeling of deprivation. Competitors focus on 'sacrifice', we want to focus on 'enjoyment'.
[STATEMENT]
Present each tagline with 1-2 sentences about the intended effect and target audience appeal.
[PERSONALITY]
Cheeky, modern, with a wink – but never preachy or moralizing.
[EXPERIMENT]
Additionally create a 'safe' and a 'provocative' version for A/B testing.
APE is beginner-friendly and suitable for most everyday tasks. Focus on audience, purpose, and execution – simple but effective.
Best for: Beginners, quick prompts, content creation
A
Audience
Who will read or use the result?
P
Purpose
What should be achieved? What's the goal of the content?
E
Execution
How should the task be concretely implemented?
Audience
The Audience is the key to relevant content. The more precisely you describe your target group, the more suitable the response.
Without Audience
Write a text about online banking.
Generic, doesn't really hit anyone
With Audience
For tech-savvy seniors over 65 who already use a smartphone but have never tried online banking.
Targeted, with appropriate approach and relevant concerns
Questions About the Audience
What prior knowledge does the target group have?
What concerns or objections might they have?
What language and tone suit them?
Purpose
Purpose answers the question: What should happen after someone reads the content? Define a clear goal.
Vague
Write about online banking.
Precise
To convince skeptical seniors that online banking is safe and convenient – with the goal of them downloading the app.
Execution
Execution defines the 'how': format, length, structure, and tonality. Here you turn an idea into a concrete result.
Format Tip
Be specific: 'As a friendly letter with max. 200 words' is better than 'As a text'. State length, structure, and tone explicitly.
Complete example
[AUDIENCE]
For tech-savvy seniors over 65 who already use a smartphone but have never tried online banking.
[PURPOSE]
To convince them that online banking is safe and convenient – with the goal of them downloading the banking app.
[EXECUTION]
As a friendly letter (max. 200 words) with 3 simple steps to get started. Tone: trustworthy, not condescending.
RISEN extends classic frameworks with creativity and innovation. It emphasizes step-by-step approaches and clear expectations.
Best for: Innovative solutions, complex projects, when originality matters
R
Role
What expertise does the AI bring?
I
Input
What information, data, or materials are provided?
S
Steps
What specific steps should the AI perform?
E
Expectation
What exactly is expected as output?
N
Novelty
How innovative or unconventional should the thinking be?
Role
The role in RISEN particularly emphasizes innovation competence. Choose experts known for unconventional thinking.
Without Role
Help me with new product ideas.
With Role
You are an Innovation Consultant, specialized in disruptive business models in traditional industries.
Input
The Input block provides the AI with all relevant data for informed analyses. Structure your information clearly.
Input Structuring
Divide inputs into categories: Current state, market data, resources, constraints. The more structured the input, the more precise the analysis.
Steps
Steps are the roadmap for complex tasks. Number the steps and be specific about what should happen in each step.
Vague
Analyze and develop ideas.
Precise
1. Analyze current trends in the furniture industry, 2. Identify unused niches, 3. Develop 3 concepts with reasoning.
Expectation
Expectation defines the format and depth of the response. Describe exactly what the result should look like.
Novelty
The Novelty element distinguishes RISEN from other frameworks. Here you give the AI 'permission' to be creative.
Fostering Innovation
Use triggers like 'Blue Ocean', 'First Principles', 'What would be the Tesla moment for...?' to stimulate creative thinking. The AI becomes bolder when you explicitly ask for unconventional ideas.
Complete example
[ROLE]
You are an Innovation Consultant, specialized in disruptive business models in traditional industries.
[INPUT]
Our company produces classic wooden furniture. Revenue has stagnated for 3 years. 500 employees, own carpentry shop, no online sales.
[STEPS]
1. Analyze current trends in the furniture industry, 2. Identify unused niches, 3. Develop 3 concrete concepts with reasoning.
Think radically new – what would be a 'Tesla moment' for wooden furniture? Ignore industry boundaries.
CRAFT focuses on task clarity with explicit tone and format definition. It structures roles and output formats very precisely.
Best for: Structured documents, formal communication, when format matters
C
Context
What's the situation? What background is relevant?
R
Role
From what perspective should the writing be?
A
Action
What specifically should be created or done?
F
Format
How should the result be structured?
T
Tone
What language style and atmosphere?
Context
Context in CRAFT sets the stage. Describe the situation, the occasion, and all relevant background information.
Without Context
Write a press release.
With Context
We're launching 'EcoSmart' next week – an AI-controlled thermostat for old buildings. First product of a CleanTech startup.
Role
The role in CRAFT defines the professional perspective. Choose a role relevant to formal communication.
Action
The Action in CRAFT is particularly document-oriented. Be specific about the document type.
Vague
Write something for the press.
Precise
Write a press release for trade media in the energy and sustainability sector.
Format
Format is the heart of CRAFT. Here you define structure, length, and layout precisely.
Format Templates
Press release: Headline, lead (2 sentences), 3 paragraphs, boilerplate
Executive summary: 5 bullets, max. 200 words
Blog article: Introduction, 3-5 sections with H2, conclusion with CTA
Tone
Tone defines the character of the communication. For formal documents, the right tonality is crucial.
Tones for Business Communication
ProfessionalConfidentFactualInspiring
Complete example
[CONTEXT]
We're launching 'EcoSmart' next week – an AI-controlled thermostat specifically for old buildings. First product of a CleanTech startup with 15 employees.
[ROLE]
As Head of Communications of an up-and-coming CleanTech startup.
[ACTION]
Write a press release for trade media in the energy and sustainability sector.
[FORMAT]
Classic PR format: Headline, lead (2 sentences), 3 paragraphs, boilerplate with company profile. Max. 400 words.
[TONE]
Professional, innovative, but not over the top – facts before hype. Confident without arrogance.
Which Framework Fits You?
Each framework has its strengths. This overview helps you decide:
Framework
Strength
Best for
Complexity
RACE
Versatile & easy to learn
Everyday tasks of all kinds
Easy
CRISPE
Maximum control over style
Creative & marketing content
Advanced
APE
Audience-focused
Content for specific readers
Easy
RISEN
Structured processes
Technical & step-by-step tasks
Medium
CRAFT
Complete text production
Business documents & formal texts
Medium
Our Tip
Start with RACE – it's the simplest framework and covers most use cases. Try other frameworks when you have special requirements.
Checkpoint
You know 5 frameworks: RACE, CRISPE, APE, RISEN, CRAFT
You can choose the right framework for your use case
Advanced Techniques
RACE structures the prompt – but sometimes the AI needs help with thinking. The following techniques force the model to work more structuredly and deliver better results.
Chain-of-Thought is the most important technique for complex tasks. You get the AI to make its thinking visible – this prevents careless errors and significantly improves the quality of answers.
Chain-of-Thought (Step-by-Step)
AnalogyScientific
Like a student who writes down the calculation steps for a math problem instead of just the answer. Writing down the intermediate steps prevents careless errors.
Analogy:
Like a student who writes down the calculation steps for a math problem instead of just the answer. Writing down the intermediate steps prevents careless errors.
Scientific:
Chain-of-Thought (CoT) is a prompting technique that instructs the model to explicitly verbalize its thinking process before arriving at the final answer. This activates more structured processing patterns.
When to use?
Mathematical calculations and logical problems
Multi-step decisions with dependencies
Analysis of complex situations with many factors
Vague vs. Precise
Standard
What is 17 × 24?
With CoT
Calculate step by step: What is 17 × 24?
Trigger Phrases
"Think step by step."
"Explain your reasoning."
"Work through the problem systematically."
Complete Example
You are a financial advisor.
Analyze step by step:
1. What factors are relevant?
2. How are they connected?
3. What is the conclusion?
Question: Should a 35-year-old with $50,000 in savings invest in ETFs or individual stocks?
View Prompt
Few-Shot Prompting
Sometimes it's easier to show examples than to explain. Few-Shot uses 1-5 concrete examples so the AI recognizes the desired pattern and reproduces it.
Few-Shot Prompting
AnalogyScientific
Instead of explaining how something should look, you show examples – 'Like this, this, and this.' The model recognizes the pattern and reproduces it.
Analogy:
Instead of explaining how something should look, you show examples – 'Like this, this, and this.' The model recognizes the pattern and reproduces it.
Scientific:
Few-Shot Prompting uses 1-5 examples in the prompt to demonstrate the desired pattern to the model, instead of describing it abstractly. This leverages the in-context learning capability of transformers.
When to use?
Format is hard to describe (tone, style, structure)
Classification tasks with clear categories
Consistent output across many similar tasks
Example: Sentiment Classification
Classify the tone:
Text: "Fantastic!" →Tone: Positive
Text: "It was okay." →Tone: Neutral
Text: "That was terrible." →Tone: Negative
Text: "Interesting idea, but..." →Tone: ?
How many examples?
1-3 examples are enough for simple patterns. For complex formats or when the model doesn't match the pattern, increase to 4-5. More than 5 examples rarely provide benefits, but cost tokens.
Anchoring Bias
Models can cling to superficial patterns in the examples. If all positive examples are short, the model might learn 'short = positive'. Use diverse examples that cover different cases.
Self-Critique
The AI can evaluate and improve its own work. By asking it to critically review its answer, you find weaknesses and increase quality.
Self-Critique
AnalogyScientific
Like an author who re-reads their text and finds weaknesses themselves. The perspective switch from creator to critic often reveals flaws.
Analogy:
Like an author who re-reads their text and finds weaknesses themselves. The perspective switch from creator to critic often reveals flaws.
Scientific:
Self-Critique uses a perspective switch where the model goes from creator to critic. This switch activates other evaluation patterns and can uncover quality defects that were overlooked in creation mode.
When to use?
Quality control for important texts
Argument verification before decisions
Iterative improvement of drafts
Example Prompt
Review your answer:
- What are the 3 weakest points?
- What counterarguments are there?
- How would you improve it?
View Prompt
Alternative Formulations
"Play devil's advocate: What speaks against this solution?"
"Rate your answer on a scale of 1-10 and explain."
"What would a critic find fault with in this answer?"
Self-Consistency (Multiple Paths)
For critical decisions, it's worth solving the task in multiple ways. If all paths lead to the same result, it's probably correct.
Self-Consistency (Multiple Paths)
AnalogyScientific
Like an engineer who solves a problem in three different ways and checks if all arrive at the same result. If yes, the result is probably correct.
Analogy:
Like an engineer who solves a problem in three different ways and checks if all arrive at the same result. If yes, the result is probably correct.
Scientific:
Self-Consistency generates multiple independent solution paths and compares the results to identify the most robust answer. This technique significantly reduces the error rate for complex problems.
When to use?
Critical decisions with high risk
Complex calculations for error checking
When you're unsure about the first answer
Example Prompt
Solve this task in three different ways.
Compare the results:
- Where do they agree?
- Where do they differ?
- What explains the differences?
View Prompt
Practical Tip
Especially effective for mathematical problems: Solve it algebraically, numerically, and through estimation. If all three agree, the result is very likely correct.
Tag Annotation (Structured Sections)
For complex prompts with lots of information, tags help clearly separate the different parts. This way the AI knows exactly what each piece of information means.
Tag Annotation (Structured Sections)
AnalogyScientific
Like labeled folders in a filing cabinet – each piece of information has its clearly marked place. This prevents confusion with complex tasks.
Analogy:
Like labeled folders in a filing cabinet – each piece of information has its clearly marked place. This prevents confusion with complex tasks.
Scientific:
Tag Annotation uses XML-like tags to clearly separate different information blocks in complex prompts. This makes it easier for the model to assign and process different input types.
When to use?
Prompts with more than 3 different information types
When context and task need to be clearly separated
Reusable prompt templates
Example with Tags
<TARGET_AUDIENCE>
Working parents, 30-45 years
</TARGET_AUDIENCE>
<PRODUCT>
Meal prep service with organic ingredients
</PRODUCT>
<OUTPUT_FORMAT>
3 strategy options with core message
</OUTPUT_FORMAT>
Commonly Used Tags
<CONTEXT> - Background information about the situation
<TASK> - The specific task or question
<FORMAT> - Desired output format
<CONSTRAINTS> - Restrictions and rules
For Advanced Users: More Techniques
Least-to-Most Prompting
For very complex problems, you can ask the AI to first create a plan: 'Break down this task into individual steps. Don't solve anything yet.' Then: 'Now solve each step one by one.' This prevents the model from getting tangled in its own train of thought.
Step-Back Prompting
For knowledge questions with hallucination risk, a step back helps: 'What general principles are relevant for this problem?' Then: 'Use these principles for the following question...' The model 'remembers' the basics before it answers.
The Creativity Dial: Temperature
Low (0.1-0.3): Consistent, focused – ideal for analysis and facts
Medium (0.5-0.7): Balanced – suitable for most tasks
High (0.8-1.0): Creative, surprising – ideal for brainstorming
When to use which technique?
Logical or mathematical problemChain-of-Thought
Format hard to describeFew-Shot
Quality control neededSelf-Critique
Critical decisionSelf-Consistency
Complex, multi-part taskTag Annotation
Checkpoint
You know 5 techniques: Chain-of-Thought, Few-Shot, Self-Critique, Self-Consistency, Tag-Annotation
You know when to use which technique
Practical Examples
The best way to learn prompting is through practice. Here we show you typical use cases and how to apply the techniques you've learned.
Product descriptions, social media posts, storytelling
Few-Shot + style guidelines
Learning & Understanding
Get complex concepts explained, exam preparation
RACE + audience context
Programming
Code explanations, debugging, refactoring
Structured tags + concrete code
Business Communication
Drafting emails, structuring presentations
Role specification + tone definition
Translation & Adaptation
Translate texts, cultural adaptation, simplification
Context + target audience definition
Example 1: Email Prioritization
You're overwhelmed with 50 unread emails. You need an assistant to help filter out the most important ones.
Structured Prompt (RACE Format)
[ROLE]You are my personal assistant with experience in time management.
[ACTION]Analyze the following email subject lines and categorize them by urgency.
[CONTEXT]I'm a project manager with a meeting in 2 hours. Everything related to Project 'Alpha' has highest priority.
[EXECUTE]Give me a numbered list: 1. IMMEDIATE (before the meeting), 2. TODAY, 3. CAN WAIT. Maximum 3 emails per category.
Why does this prompt work well?
Clear role gives the model a perspective for prioritization
The context (Project Alpha, 2h until meeting) enables relevant decisions
The Execute format prevents all 50 emails from being listed individually
Example 2: Product Descriptions
You need engaging product texts for an online shop. Instead of describing the format at length, you simply show examples.
Few-Shot Prompt
Write product descriptions in the following style:
Product:Wireless Bluetooth Headphones→Immerse yourself in crystal-clear sound – anywhere. Up to 30h battery, memory foam cushions for marathons, not just podcasts.
Product:Stainless Steel Thermos Flask 500ml→Your coffee stays hot until the third meeting. Double-walled stainless steel, leak-proof, fits in any backpack.
Product:Ergonomic Gaming Mouse→?
Why does this prompt work well?
The examples define length, tone, and structure without explicit rules
The style is recognized by the model: emotional, feature-focused, with a wink
No long explanations needed – the model learns from the pattern
Troubleshooting
The 4 Classic Pitfalls
Too vague
AI guesses what might be meant
Apply RACE framework
Too much at once
Contradictory or mediocre results
Split task into multiple prompts
Anthropomorphizing
Politeness phrases with no effect
Formulate clear, direct commands
Negation
'Don't' is ignored
Formulate positively: what should be included
Why Positive Framing Is More Robust
Older language models had real difficulties with negation — 'don't' was often ignored. Modern models like GPT-4o and Claude handle negation much more reliably. Still, positive framing remains the more robust strategy: it gives the model a clear direction rather than just boundaries.
Negative (works poorly)
Write about luxury watches, but DON'T mention the price.
Positive (works better)
Write about luxury watches. Focus on craftsmanship, materials, and status.
Quality Checklist
Check every AI response
Relevance: Does the answer exactly fulfill the task?
Completeness: Were all instructions considered?
Correctness: Are facts verifiable? (Always validate externally!)
Format: Does the output match the format specifications?
Tone: Does the answer hit the defined role/perspective?